Shipping policy
Shipping Policy
At Jeweliva, we are committed to delivering your jewelry quickly, safely, and reliably. Please review our shipping terms below to know what to expect after placing your order.
Order Confirmation & Dispatch
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You will receive an order confirmation email shortly after your purchase.
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Confirmed orders are typically dispatched within 3–8 working days from the date of order placement.
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Once your order has been dispatched, we will send you an email with tracking details, so you can monitor your shipment in real time.
Our Commitment
At Jeweliva, we value your time and money. Every piece of jewelry is handled with care and packaged to preserve its quality. To ensure reliable delivery, we have partnered with trusted logistics and courier services.
Shipping Fee
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A flat fee of ₹60 is applied to all orders with a cart value of less than ₹599.
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Orders with a cart value of ₹599 or more, or those eligible for a special discount/offer, will enjoy free shipping.
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Note: The shipping fee is non-refundable under any circumstances.
Estimated Delivery Time
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Delivery times may vary depending on your location.
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In general, you can expect delivery within 4–6 working days after dispatch.
Need Help?
For questions or support regarding your shipment, feel free to reach out:
📧 Email: teamjeweliva@gmail.com
📞 Phone: +91 7567004735